Caneverve ships walking canes, folding seat canes, and mobility aids to customers across the contiguous United States. This page explains where we ship, what it costs, how long it takes, and what to do if something goes wrong in transit.
Shipping Destinations & Restrictions
Orders are delivered to addresses within the contiguous United States (lower 48 states) only.
We do not ship to:
Alaska or Hawaii
U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands)
P.O. Boxes
APO / FPO / DPO military addresses
International destinations
Shipping Rates & Costs
Order Total
Shipping Cost
$60.00 or more
FREE
Under $60.00
$7.00 flat rate
No additional shipping charges apply. The rate shown at checkout is final.
Order Processing & Delivery Timelines
Order Processing Time + Transit Time = Total Estimated Delivery
Order processing time: 1-3 business days
Orders placed before 3:00 PM CST on a weekday begin processing the same day
Orders placed after 3:00 PM CST, on weekends, or on Federal holidays begin processing the following day
Transit time: 3-8 business days
Total estimated delivery: 4-11 business days from order date
Orders are shipped via UPS, FedEx, or USPS. Carrier selection depends on destination and item weight.
Order Tracking & Split Shipments
Once your order has been shipped, a tracking confirmation email is sent to the address on file. Tracking information typically requires 24-48 hours to activate in the carrier’s system after the initial scan.
Orders containing multiple items may ship in separate packages. Each package will have its own tracking number included in your shipping confirmation.
Address Accuracy & Missing Packages
Providing an accurate and complete shipping address is the customer’s responsibility. Caneverve is not liable for delays, non-delivery, or loss caused by an incorrect or incomplete address entered at checkout.
If your tracking shows Delivered but you have not received the package, contact the carrier directly to file a missing package claim. Caneverve will assist with carrier communication where possible but cannot guarantee recovery of packages marked as delivered by the carrier.
Damaged in Transit
If your order arrives damaged, email Info@Caneverve.com within 48 hours of the delivery date. Include your Order Number and photos of:
The outer packaging (all sides)
The damaged item
Claims submitted after 48 hours may not be eligible for resolution.
